Privacy Policy for Globites

Welcome to Globites (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Globites collects, uses, stores, and protects your information when you use our mobile application, website, and related services (collectively, the “Service”).

By using Globites, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Name
• Email address
• Phone number
• Delivery address
• Profile photo (optional)

1.2 Location Information

We collect your location to:

• Show nearby restaurants
• Provide accurate delivery
• Improve user experience

You can enable or disable GPS location anytime in your device settings.

1.3 Order & Transaction Data

• Food orders
• Payment method (UPI, card, wallet, COD)
• Transaction history
• Delivery notes

Note: We do not store your card or banking details.

1.4 Device Information

• Device model
• OS version
• IP address
• App usage analytics
• Crash logs

1.5 Cookies & Tracking

We may use cookies or similar technologies to:

• Save preferences
• Improve performance
• Personalize recommendations

2. How We Use Your Information

• Create and manage your account
• Process and deliver orders
• Provide customer support
• Send notifications (order updates, offers, etc.)
• Improve app performance and user experience
• Prevent fraud and ensure security
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your data only with:

3.1 Delivery Partners

To complete and deliver your order.

3.2 Restaurant Partners

To prepare your food order.

3.3 Third-Party Service Providers

• Payment gateways
• Analytics tools
• SMS/email notification systems
• Customer support tools

3.4 Legal Authorities

If required by law, court order, or to protect our users.

4. Data Security

We use encryption, secure servers, and strict access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your data
• Update or correct information
• Request account deletion
• Opt-out of marketing notifications
• Disable location permissions

To request changes, contact us at:
📧 [Your Support Email]

6. Children’s Privacy

Globites does not knowingly collect data from children under 13 years. If we discover such data, we will remove it immediately.

7. Third-Party Links

Globites may contain links to external websites. We are not responsible for their privacy practices or content.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you in the app or via email when changes are made.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

📧 support@glovision
📍 www.glovision.co