Privacy Policy

Privacy Policy

Last Updated: 24 August 2026

Glovision Techno Services Private Limited ("Glovision", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of our customers, website visitors, users and business partners.

This Privacy Policy explains how we collect, use, store, protect and disclose information when you access or use our website, software, web applications, mobile applications, GPS/VTS solutions, RFID solutions, infrastructure services and related services.

1. Information We Collect

Depending on the services you use, we may collect the following categories of information:

1.1 Personal Information

• Name and contact details.
• Email address and telephone/mobile number.
• Company and business information.
• Billing and transaction information.
• Information provided when contacting our support or sales teams.

1.2 Account Information

• Username and account information.
• Login and authentication information.
• User roles and access permissions.
• Account configuration and service details.

1.3 Vehicle and Tracking Information

For customers using our GPS, VTS, fleet management or related solutions, our systems may process information such as:

• Vehicle registration or identification number.
• GPS location and coordinates.
• Date and time information.
• Vehicle movement and trip information.
• Speed, distance and related telemetry data.
• Device and sensor information.

1.4 Device and Technical Information

• IP address.
• Browser type and version.
• Operating system.
• Device information.
• Access time and usage information.
• Application and server logs.

2. How We Collect Information

We may collect information through:

• Information provided directly by customers or users.
• Registration and account creation.
• Website forms and contact forms.
• Mobile and web applications.
• GPS tracking devices and connected devices.
• RFID and related hardware systems.
• APIs and integrations with customer systems.
• Customer support communications.
• Automatically generated system and application logs.

3. How We Use Your Information

We may use collected information for the following purposes:

• To provide and operate our services.
• To create and manage customer accounts.
• To provide GPS, vehicle tracking, RFID and related services.
• To process transactions and billing.
• To provide technical support.
• To monitor service performance.
• To detect and prevent unauthorized access, fraud or misuse.
• To maintain system security.
• To communicate important service, security and account-related information.
• To improve our products, applications and services.
• To comply with applicable laws and regulatory requirements.

4. GPS and Vehicle Tracking Data

Where customers use our GPS, VTS or fleet management solutions, the platform may process vehicle location, trip, movement and telemetry information on behalf of the customer.

5. Sharing and Disclosure of Information

Glovision does not sell personal information to third parties.

Information may be shared only when reasonably necessary for providing services, operating our business, protecting our systems or complying with legal requirements.

This may include sharing information with:

• Authorized employees and service personnel.
• Hosting and infrastructure providers.
• Technology and service providers.
• Payment and transaction service providers, where applicable.
• Business partners or integration providers where required to provide requested services.
• Government, regulatory or law-enforcement authorities where legally required.

6. Data Security

Glovision uses reasonable technical, administrative and organizational measures designed to protect information against unauthorized access, alteration, disclosure, misuse or destruction.

Depending on the service, security measures may include access controls, authentication, monitoring, logging, network security, encryption where appropriate and restricted administrative access.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide the requested services, maintain business and financial records, comply with contractual obligations, resolve disputes, enforce agreements and satisfy applicable legal requirements.

Retention periods may vary depending on the type of information and the service provided.

8. Cookies and Similar Technologies

Our website or applications may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and improve user experience.

You may configure your browser to reject or delete cookies. Certain website functionality may not operate correctly if cookies are disabled.

9. Third-Party Websites and Services

Our website or applications may contain links to third-party websites, applications or services.

Glovision is not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of third-party services before providing personal information.

10. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and for all activities performed through their authorized accounts.

Users should immediately notify Glovision if they believe that their account credentials have been compromised or used without authorization.

11. Children's Privacy

Our services are primarily intended for business and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate authorization or legal basis.

12. Security Incidents

If Glovision becomes aware of a security incident that requires notification under applicable law, we will take appropriate steps to investigate, contain and respond to the incident and provide notifications where legally required.

13. Customer Data

For hosted applications and business solutions, certain information may be provided by customers and processed by Glovision on their behalf.

Customers remain responsible for the accuracy, legality and appropriate use of information they submit to our systems.

14. Access, Correction and Data Requests

Subject to applicable law and contractual obligations, users may contact us regarding requests to access, correct or update personal information held by Glovision.

We may require appropriate verification before processing a request.

15. Marketing Communications

Where permitted by applicable law, we may send information about our products, services, updates and offers.

Users may request to stop receiving promotional communications by contacting us or using the unsubscribe mechanism included in the relevant communication.

16. Acceptable Use Policy

Our services must be used only for lawful purposes and in accordance with applicable laws, regulations, contractual requirements and Glovision policies.

Users must not use our services to transmit, store or distribute unlawful, fraudulent, malicious, threatening or unauthorized content or to interfere with the security or operation of our systems.

17. Service Availability

We make reasonable efforts to maintain the availability and reliability of our services. However, services may occasionally be unavailable because of maintenance, network problems, infrastructure failures, third-party services, security incidents or circumstances beyond our reasonable control.

18. Changes to this Privacy Policy

Glovision may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

The updated version will be published on this page with the revised "Last Updated" date.

19. Governing Law

This Privacy Policy shall be interpreted and governed in accordance with the applicable laws of India, subject to the terms of any applicable customer agreement or contract.

20. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of personal information, please contact Glovision Techno Services Private Limited.

Important Notice

This Privacy Policy is intended to explain Glovision's general privacy and data handling practices. Specific customer contracts, service agreements or applicable laws may contain additional requirements that apply to particular services or customers.